Shipping & Delivery Policy

Payment and Shipping Options

Prices for individual packages depend on their dimensions and weight.
We offer shipping to Ireland

Your personal tracking number will be sent to you immediately after your order is shipped! Select the courier company through which your order will be sent to you and enter your tracking number 

UPS Delivery 2-5 days - Ireland

Tracking website: LINK

Customer service phone: +44 (0)3457 877 87

Hotline hours: Monday-Friday: 8:00 a.m. 6:30 p.m

Saturday: 8:00 a.m. 12:30 p.m.

DPD Home Delivery 2-5 days Ireland

Tracking website: LINK

Customer service phone: 0121 275 0500

Hotline hours: Monday-Friday: 8:00 am-6:30 pm; Saturday: 8:00 am-4:00 pm

Customs Charges

All DHL DE orders are shipped from Germany. For orders shipped via DHL DE exceeding a value of £135, customers should be aware that customs charges may be applied by the UK government. These charges, including customs duties and taxes, are beyond the control of our company and are the sole responsibility of the buyer.
We advise all customers to familiarize themselves with UK customs policies and potential charges before placing their order. Please note that customs procedures can occasionally result in delays in the delivery of your items.

Read more:
https://www.gov.uk/goods-sent-from-abroad/tax-and-duty

How Do We Count the Weight?

By weight we mean the greater value between the actual weight and the dimensional weight - calculated from the formula
[length (cm) x width (cm) x height (cm)] / 4000

The shipping price depends on the weight of the product.

Personal Collection

Personal collection is not available, all packages are delivered directly to the customer